Strategic

	Building the Firm
	Developing a Business Plan
	Getting Commitment for the Business Plan

Tactical

	Holding People Accountable
	Hiring Premire Candidates
	Up and Running to Standards
	Following the Critical Paths to Successful Marketing
	Mentoring the Representative
	Using an Appropriate Sales System(s)
	Using Technology
	Managing the Agency Financials

Operational

	Building Bench Strength
	Running the Day-to-Day Business
	Pursuing Professional Development